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PAYMENT:
We accept most Major Credit Cards Visa, Mastercard, Discover and American Express through Paypal for a Safe and Easy transaction.
SHIPPING:
Generally, your order(s) will ship the same business day, provided there are not unresolved issues with payment etc., if received by the 3:00 PM CST, Monday through Friday; upon receipt of payment. All domestic and International parcels will be shipped via USPS First Class mail. International buyers may contact us for shipping destinations and request a rate quote before making their purchase. Expedited shipping or Express mail service is available upon request at an additional cost. If you require more information, please feel free to contact us before making your purchase(s).
INVALID SHIPPING ADDRESS - RETURNED PARCELS:
Any item(s) shipped to the address provided by the purchaser and returned by the carrier(s), as “Invalid Address, Undeliverable, Unclaimed, Refused, and Forwarding Order Expired” or for any reason(s), will incur an additional shipping expense to reship the parcel. We will issue a request for payment for the re-shipping charges. Failure or refusal to provide payment within (10) Ten days will constitute your inaction as a “Returned Item” and will incur a 30% restocking fee, postage, shipping and handling fees are non-refundable. The remaining proceeds will be refunded to your credit card. We only ship to the address provided by you, that which is printed on your final invoice. We assume no responsibility or liability for customer errors.
RETURNS:
All products are pre-tested before shipment, which virtually eliminates the incident of defective components. However, we realize in rare instances that may be unavoidable. Therefore, we allow a period of 7 days for return on defective product. You will need to contact us for a Return Authorization. The returned component will undergo thorough inspection and testing. If it is determined the component is defective, we will replace it. However, if determined the component was not defective or purchased from us or incorrectly installed that caused the failure, or modified in any way, we will not honor the claim. Your item returned to you at your expense. If for any reason other than the aforementioned, you decide to return the component(s) it will be subject to a 30% restocking fee, postage, shipping and handling fees are non-refundable.
OUT OF STOCK ITEMS:
On occasion, we may experience a sudden demand for a particular product and deplete our stock before our next shipment arrives. In addition, when a limited supply or discontinued items deplete, they will no longer be available from the manufacturer. Therefore, we reserve the right to substitute an equivalent or upgraded replacement on the out of stock item(s), unless beforehand you had specified otherwise.
DISCLAIMER:
GENUINE DELL FANS will not be responsible or liable for any damages due to negligence, incompetence and a lack of knowledge on the part of the end user (buyer) when it comes to selecting the correct components and proper repair of their electronic equipment. We have no control over that aspect of it. We assume the (buyer) people that purchase these PC components have a working knowledge, understanding and experience with repairing electronic equipment.
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